Dreamhost Review

  • Location: Brea,CA,US
  • 3.5
    8 reviews

Dreamhost is one of very successful web hosts in US with more than 400,000 customser and is hosting over 1.5 million domains. The company offers hosting service from shared web hosting, VPS hosting, managed WordPress hosting to dedicated server. All their service are full-managed with SSD storage.

Dreamhost are fully owned by their employees - a group of people who really love and know hosting. Is is also a green hosting using clean, and renewable energy. They also guarantee 97-day money back guarantee. Dreamhost is voted as best hosting choice by many businesses. 

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  • Editor Review

  • Customer Reviews(8)

Founded by New Dream Network, LLC, DreamHost hosting offers shared, reseller, VPS hosting and dedicated server solutions to all different types of customers from Professionals and small-large sized business owners. As a leader in web hosting,  Dreamhost has been serving for 1.5 million websites globally and is a green hosting company that aims to provide high quality web hosting. In below Dreamhost review, we will reveal what make them so popular.

Dreamhost Web Hosting is Affordable

DreamHost offers one Shared web hosting solutions for customers and the cost is $8.95/month. And now, by following this exclusive promotion link from DreamHost, all new visitors can get 50% off their hosting packages, after which the final price could be $4.95/mo only. Dreamhost offer 1 free domain and SSD storage in its package, the price is quite competitive even compared with some cheap hosting service providers.

Dreamhost pricing

In terms of VPS hosting, Dreamhost VPS is really one of the most budget VPS in the industry. Its list price is $15/mo with 1 GB memory, 30GB SSD storage, and an icon-based control panel. And now, with this Dreamhost VPS 50% off promo link, people could subscribe to its service with 50% off first 3 months, which means it's only $7.5/mo.

By take advantage of the promo here, Dreamhost hosting services are really affordable to everyone. Furthermore, the company puts the customer first by providing a compelling 97 Day Money Back Guarantee. 

Dreamhost Offer Feature Rich Hosting Solutions

DreamHost provides Linux based shared hosting, VPS hosting, Cloud hosting and dedicated server, each of which includes many rich features to make the solutions fit for website designers, bloggers and small businesses. Some of Dreamhost compelling features are:

  • Free Domain Registration (A $9.95 Value!)
  • Free SSD Storage
  • Unlimited Monthly Bandwidth
  • Unlimited Domain Hosting
  • Unlimited MySQL 5 Database
  • Icon-based control panel developed by Dreamhost
  • IPv6 address, WebDAV, access to raw log files, password directories (.htaccess)

Dreamhost features

Moreover, these limitless possibilities, Dreamhost also provides customers with some advanced functionalities. For instance, customers can write their own web apps with a wide variety of programming languages including PHP5, Python, Perl, Ruby on Rails, MySQL and more.

Dreamhost Review on Speed and Uptime

Dreamhost is one of few web hosting providers who guarantee 100% server uptime.  The company is committed to offer fast hosting speed and full uptime to their customers. To DreamHost’s credit, if a fault at DreamHost causes your website, database, email, FTP, SSH or webmail to go down, you’ll be credited with one free day’s hosting for every hour of downtime.

In terms of speed, Dreamhost recently upgrade all its server to be SSD based, which make the I/O speeds is 200% faster than before. Besides, Dreamhost utilizes Wireless Datacenters and mentioned their Los Angeles datacenter has been replaced with thousands of miles of cat5/cat6 and fiber with a large supply of 802.11n USB wireless dongles.

"Everywhere you look you’ll find dongles dangling everywhere." - Dreamhost 

DreamHost Customer Support

As for DreamHost customer support, we can say that it is subpar. Like many reputable web hosts, DreamHost offer 24*7 in-house support to its customers. All its customer can receive assistance via live chat, email, online knolwedge base and forum. Dreamhost engineers are skilled, who could solve the customer problem quickly.

However, DreamHost doesn’t offer telephone support, only for a small premium on your monthly fee to have a member of staff call you. The extra fee also covers live chat support. Otherwise, all support is via email and/or ticket - there’s no phone number. So, the best way to find answers to any web hosting problems is for customers to use the DreamHost Wiki, which acts as a knowledge base and forum.

Compelling 97 Day Money Back Guarantee

Dreamhost offers a 97 Money Back Guarantee meaning for customers who are dissatisfied with Dreamhost services will be entitled for a full refund within the 97 day period. Note: Dreamhost offers a pro-rated refund of the remaining unused portion of customers' account. 

Drawbacks of Dreamhost

Dreamhost have proven to be a reliable and trusted web hosting company in the industry. However each company has weak points. In below, we conclude some drawbacks of Dreamhost.

No Phone Call Support

Phone call support is useful if you want you problem solved immediately. Even thought Dreamhost guarantee a very fast response on its online support ticket, comparing with phone call support, it's still relatively slow.

Extra Cost on Premium Support & High Fee on Dedicated IP

As most web hosting companis has waived so call premium support fee, it's surprised Dreamhost still charge people on this type of support. Besides, its dedicated IP cause $5/mo, which is relatively high when comparing with the other webhosts at $2/mo.

When to consider Dreamhost

No matter you want to create a personal blog, managed WordPress site, business sites or even an eCommerce website, you could always find an approriate solutions from Dreamhost. To know more about Dreamhost, please Visit Dreamhost

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Dreamhost review from Jackson M. Takeda used Dreamhost Web Hosting
4
5
5
4
4
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

Disappointed with Dreamhost. They are much more expensive than other web hosting providers. However, their control panel is not so easy to use. I am a newbie, it is difficult for me to operate that panel. But their reliability and speed are excellent. Whatever, Dreamhost has clear pros and cons. But if let me choose again, I would not choose them anymore.

Dreamhost review from Elizabeth doesn't recommend Dreamhost Web Hosting
2
2
3
3
2
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

I had a problem with hosting and tried to contact the customer service never got reply. worse service !!! i just cannot get in touch with a live person when i need support. It always has the experts busy. Everyone just stay away from dreamhost.

Dreamhost review from Titus recommends Dreamhost Web Hosting
4
5
5
5
5
Site Hidden
Small Business
Wordpress
0 ~ 300
0 ~ 3 months

Honestly speaking, Dreamhost web hosting is more expensive than some popular web hosting, like HostGator. But its services are value for money. I runs a website for my company. So unlike personal, I more care about reliability, speed, web space, data transfer and so on, which would bring me more customers. Dreamhost is just such an web host, powering my website easily. If you are like me, I believe Dreamhost will help you gain success as well.

Dreamhost review from Jessie Huxley recommends Dreamhost Web Hosting
5
5
5
5
5
Site Hidden
Personal
Wordpress
0 ~ 300
0 ~ 3 months

I am so green in web hosting and building websites. This is my first time for a try. So I asked many friends, checked out many reviews and compared many web hosting on pricing, uptime, what they offer, whether they have promotions, data centers, etc. Finally, Dreamhost came to show in front of me. I have never been let down by Hostmonster since signup. So here I would endorse any personal or business who wants to host with Dreamhost.

Dreamhost review from Hicks recommends Dreamhost Web Hosting
4
5
5
5
4
Site Hidden
Personal
Wordpress
0 ~ 300
3 months ~ 1 year

When I picked up web hosting, I saw that Dreamhost offers 100% uptime web hosting. And actually my website did not occur downtime since I hosted it at Dreamhost. Very good performance. What's more, Dreamhost web hosting has so many features, including unlimited features, making it easy to keep website powerful all the time. However, if the pricing were lower, Dreamhost would attract more customers.

Dreamhost review from Robert Kennan recommends Dreamhost VPS
5
5
5
5
5
Site Hidden
eCommerce
Wordpress
301 ~ 600
0 ~ 3 months

You know website reliability is how vital for a business website. So when I heard that Dreamhost gives 100% uptime guarantee, I sign up with it without any hesitation. And the truth is that my website have never gotten down even though I just host there for around 3 months. Due to the great performance Dreamhost brings to my website for previous 3 months, I believe its 100% uptime is true. I strongly recommend businesses like me to work with Dreamhost. It must surprise you!

Dreamhost review from Felix Judd recommends Dreamhost Web Hosting
5
5
5
5
5
Site Hidden
Small Business
Wordpress
0 ~ 300
3 months ~ 1 year

Bravo! I feel quite pleasant and relaxing to set up my WordPress website at Dreamhost. And 97 Days guarantee for all money back deeply impressed me when I learned Dreamhost hosting. But its services are so outstanding that give me no chance to ask my money back. Luck more than pity. And I got so many unlimited features, like web space, bandwidth, email accounts, etc. By the way, their support technicians are very friendly. All in all, Dreamhost is one pretty good hosting provider.

Dreamhost review from Michelle Anderson doesn't recommend Dreamhost Web Hosting
3
4
3
3
1
Site laisha.com
Small Business
Wordpress
301 ~ 600
more than 3 years

I used Dreamhost since 2007 to host my 25 or so websites. When we first began, it was a great service, and their support was good. (Not fabulous, but good. )

In the past few years, the service has gotten less and less good, until the last few months when it became apparent to me that the tech support people were not actually paying attention to what I was saying. I speak very clearly, and yet, I was asking questions and getting answers to something other than what I was asking.

It finally reached the point where, despite the fact that it's a pain to leave a host, I had to do it, because it was taking several emails to actually convey my concerns to the company.

The last straw was when I once again was hit by a Chinese exploiter and once again, Dreamhost spent a lot of time telling me it wasn't their fault and very little time trying to help me.

I didn't care whose fault it is/was. I simply wanted it fixed and to find out how to keep it from happening again. The domains hit all used ONLY addons I got through Dreamhost, but that wasn't even the issue. The issue was how they keep getting in and how to stop it in the future.

I never did find out.

I have referred numerous people to Dreamhost over the years. In more than half the cases, the customer was moved from having my name as a referrer to DH being the referrer after my friends found out that it was cheaper to go with the NEW deal that DH was offering them once I got them to the site.

I wrote to DH and was told that it's not their fault that those whom I had referred to were unaware that I would not get the referral if they jumped ship for the better deal.

Oh, there is so much more, but I won't get into it all. The bottom line is this:

Dreamhost was once a fine service. That has changed, slowly but surely, over the past couple of years.

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